Improve customer journey to reduce friction in customer buyer experience
Create a design system with reusable components to reduce time-to-value of new designs Leveraging Adobe Experience Manager and SAP CX (Hybris)
Activities
Customer journey improvements on check-out, order management, user & location management, navigation, cross-selling, product list pages, product detail pages and mobile specific interactions; Harmonising brand an user experience in order to migrate and integrate all digital channels into one.
Recording design decisions in a Design system with core library components, aligning with the new brand proposition brought forwards to its customers off-line.
I find the rapidly changing world is awesome. In an ever quickening pace new inventions see the light that a little while ago only existed as mere fantasies in the minds of science fiction writers.
At every turn there is a technological development that gets us closer to a ‘connected’ future. Through the invention of the printing press, light bulbs, television, internet, e-commerce to the internet of things, ai, conversational ux, computational design and what else is still to come.
For me there is no other option than to follow the white rabbit. I see it as my personal mission to bit by bit improve our digital world’s usability, accessibility and user-friendliness.
Concept: Test the visual design on mobile
I find the rapidly changing world is awesome. In an ever quickening pace new inventions see the light that a little while ago only existed as mere fantasies in the minds of science fiction writers.
At every turn there is a technological development that gets us closer to a ‘connected’ future. Through the invention of the printing press, light bulbs, television, internet, e-commerce to the internet of things, ai, conversational ux, computational design and what else is still to come.
For me there is no other option than to follow the white rabbit. I see it as my personal mission to bit by bit improve our digital world’s usability, accessibility and user-friendliness.
Interactie ontwerp
Ontwerp voor een tweetal internet applicaties voor het SVH. Een is gericht op werknemers (en leerlingen) in de horeca. Het doel is om hun te ondersteunen in hun carriere. De andere is gericht op het middel – en kleine horeca bedrijf. Dit project heb ik uitgevoerd als Interaction designer bij Poort80.
Een interactie ontwerp voor een web-based Checkpoint applicatie van het PreventieKompas. Deze applicatie is te gebruiken door medewerkers van een PreventieKompas Checkpoint. De bedoeling van de applicatie is het ondersteunen van de huidige werkwijze van de medewerkers.
Help Erik de Eend de polders van Flevoland droog te houden, muskusratten te vangen en het water schoon te maken. Speel het spel, scoor zoveel mogelijk punten en wie weet win je ook nog een mooie prijs!
